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Solutions

Start with the work
you want to improve.

Practical AI solutions for the questions, information and processes that shape your working day.

Connected documents and business knowledge
Customer supportDocument intelligenceKnowledge searchProduct discoveryWorkflow automation
01

Customer support

Give every question a clear next step.

Help customers find answers in your approved FAQs and service information. Collect the context your team needs when a request requires a person.

  • Answer recurring service questions
  • Collect and organise request details
  • Route unresolved questions to your team
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02

Document intelligence

Make the useful parts of a document easier to find.

Ask questions about policies, reports, manuals and proposals. Bring the relevant information into a conversation, with a way to check it against the source.

  • Summarise longer documents
  • Locate requirements and key details
  • Help teams review source material
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03

Knowledge search

Bring scattered business knowledge within reach.

Help employees find the right policy, process or product information across an agreed set of knowledge sources.

  • Search using everyday language
  • Organise approved knowledge sources
  • Identify missing or outdated content
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04

Product discovery

Help customers choose with confidence.

Guide people through your catalogue using their needs, preferences and questions. Keep recommendations tied to the product information you provide.

  • Compare features and specifications
  • Narrow options by customer requirements
  • Hand over complex enquiries
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05

Workflow automation

Move routine requests forward.

Connect a clearly defined request to the next step in your business process. Agree the permissions, approvals and exceptions before adding automation.

  • Collect structured information
  • Connect to agreed business systems
  • Keep human approval where needed
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Let’s work together

A useful starting point is a conversation.

Tell us where your team spends time finding answers. We’ll help you identify a practical first use case.

Talk to Axirim